Terms & Conditions

WORLD SPORT FISHING LTD

Terms and Conditions

BOOKING
Booking requests can be made in two ways, either call us to discuss your requirements on 01480 403293 or alternatively complete the Booking request form. Please note that no booking is confirmed until the required deposit is received and you are in receipt of our valid confirmation invoice.

 

CONSUMER PROTECTION
Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website]. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate”

 

YOUR HOLIDAY CONTRACTS
Payment of your deposit will be deemed as acceptance of “The Company’s” term and conditions. All agreed services will appear on our confirmation invoice; you must check that all details are accurate. The contract is between “The Company” and the person/s intending to travel as indicated on the confirmation invoice. Any special requests not included on this confirmation invoice do not make up part of the contract. This contract and all matters arising from it are subject to English law and the sole jurisdiction of the English courts.

 

PAYMENT METHODS

We accept payment by credit /debit cards cheque, bank transfer, bankers draft and PayPal
All our prices are quoted in UK Sterling .The prices quoted are for guide only due to changing flight costs and exchange rates. At the time of reservation all prices quoted will be final, upon which a non refundable deposit, as stated on your invoice, will be payable. The outstanding balance, as indicated on your confirmation invoice, will be due 60 days before departure. If this payment is not received, “The Company” reserves the right to deem the booking as cancelled, with the normal cancellation conditions applying. If any booking is made within 60 days of the departure date the full payment is required on booking.

 

INSURANCE
It is compulsory for all holidays, that each client has adequate medical insurance for all persons, covering personal accident, medical expenses and repatriation. Clients are responsible for ensuring that they are adequately covered for the whole duration of their holiday.

 

CHANGES TO BOOKINGS
Should you wish to make changes to your holiday more than 60 days before departure date, this can be done, subject to availability, for a fixed fee of £50 per booking plus any additional costs incurred. For changes within 60 days from departure date the amendment fee will be £70 per booking plus any non refundable cost incurred on cancellation of your original arrangements.

 

CANCELLATIONS
All cancellations must be in writing. The date we receive the confirmation of cancellation is deemed as the effective cancellation date and the cancellation charge conditions apply from that date, as detailed below

Days From Departure   Date Charge- % of holiday   cost
28 days or less 100%
41 – 29 days 70%
55 – 41 days 60%
60 days or More Retention of Deposit

Note: The above charge percentages are of the total holiday cost as indicated on your confirmation invoice. In the event that we incur any non refundable cost add £70.

 

TRAVEL DOCUMENTS
It is the sole responsibility of each travelling member to ensure that they are in possession of a valid passport and any valid visas and permits required for your holiday .You must also be in possession of any medical certificates that may be required .We do not accept responsibility if your documentation is not valid, resulting in refused travel, entry and any associated cost.

 

COMPLAINTS

In the event you have a complaint while on holiday you must notify  World Sport Fishing Ltd UK office +44 (0)1480 403293 immediately so that we can do whatever we can to rectify it. Failure to do so may result in the client’s ability to claim compensation being reduced or removed completely. Should you feel your complaint was not dealt with satisfactory you must notify us in writing within 28 days of your return home. We will then investigate your complaint.

 

CHANGING OR CANCELLING YOUR TOUR

It is not our intention to make changes to, or cancel your holiday once we have accepted your booking. However, from time to time it may be necessary and we reserve the right to do so. Most changes are minor and in all cases we will tell you, as soon as reasonably possible, before the date on which you are due to depart. Occasionally we may need to make a major change. ‘Major changes’ include a change of your UK departure airport, resort, accommodation (where the new accommodation is of a lower official classification), or your time of departure or return by more than 24 hours. If we do make any major changes, you must let us know as soon as possible if you wish to accept the changes or cancel the holiday. Where we have accepted your booking and we find that we have to cancel it (for any reason other than your own choice) before it is due to start or we cancel the holiday because you do not wish to accept a major change by us, you can then either: a) Take a replacement holiday (subject to availability) with us of equivalent quality or higher quality provided that you pay the additional amounts due b) Take a replacement holiday with us of lower quality (subject to availability) and we will refund the difference between the sum you  paid to us and the price of the replacement holiday; or c) Ask us to refund to you all payments you have made to us. If you accept a major change or where we have had to cancel your holiday and you choose either of the options in paragraphs (a) or (b) above, we will pay you compensation in accordance with Scale A below. If you choose the option (c) above we will pay you compensation in accordance with Scale B below.

Compensation will not be paid where the change or cancellation is made as the result of unusual or unforeseeable circumstances beyond our control, the consequences of which we could not have avoided even with all due care.

Period before   departure date that notification is given by us: Compensation per   person Scale A Compensation per   person Scale B
0-7 days £50 £25
8-14 days £40 £20
15-28 days £30 £15
29-42 days £20 £10
43-56 days £10 £5
More than 56 days £5 £0

For children in respect of whom reduced rates have been charged, credit/compensation will be paid on a pro-rata basis of the adult rate. Please note in all cases our liability in respect of significant changes and cancellations is limited to offering you the above mentioned options and where applicable the compensation payments set out above. We regret that we cannot be held responsible for incidental/consequential costs or expenses you may incur as a result of any changes or cancellations. No compensation is payable for minor changes.

 

STANDARDS

Standards vary and we do appreciate people have differing requirements. It must be remembered that some of our holidays will include trips to remote locations with limited facilities. All tours have been inspected by a World Sport Fishing Ltd representative. If you have any doubts as to suitability please contact us.

 

BAGGAGE

Remember that you are not allowed to have sharp objects on any flights or ferry crossing, nor any flammable liquids or gasses within your hand luggage. On most flights there is a restriction on the size of hand luggage; in most cases it must not exceed 5 Kilos. Luggage that is to be put in the hold is generally around 20 Kilos per person. If you are unsure please contact us and we can advise, as this will vary between flight operators.

 

SPECIAL NEEDS

We will do our utmost to cater for your requirements. In this respect we do require full knowledge of any disabilities or special requirements. Only then can we state if a particular holiday or accommodation is suitable.

 

WEATHER

We all know only too well that weather can have a major impact not only on your holiday stay but also on the actual fishing. Delays due to bad weather will be handled in the most professional way by our chosen transport supplier .Their terms of contract apply and we do not have any control over their decisions. We promote all our holiday destinations at the favoured seasonal times which should be subject to favourable conditions, however these cannot be guaranteed as this is out of our control. Please note, for safety reasons, the guide’s decision on any weather conditions is final. On any days lost because of bad weather, if we receive any refund for any days fishing lost, this will be passed on to the client .World Sport Fishing Ltd  can’t be held responsible for any inconvenience or cost resulting from bad weather.

 

DATA PROTECTION

In order to process your booking and ensure that your travel arrangements run smoothly and meet your requirements, we need to use information you provide such as name, address, e-mail any special needs/dietary requirements etc. We take full responsibility for ensuring that your details are properly protected. We will need to pass on your details to flight companies, hotel operators etc and as such they will in turn be required to protect your details as required by the data protection act.

 

OUR LIABILITY

We cannot accept any liability for any delay in your outward or inward flight/s, whether the cancellation or delay is caused by the weather, airline rescheduling, industrial action or mechanical failure. We will give no refunds or compensation for lost time and services from the itinerary.
We accept responsibility for any death, bodily injury or illness caused to you as a result of the proven negligent acts and/or omissions of our employees and agents. Except as provided in paragraphs (a) to (c) below, we accept responsibility for any damage caused to you as a result of any failure to perform, or improper performance of the services we have agreed to provide to you. We will not be responsible where failure or improper performance is not due to our fault   because: a) Such failure is attributable to you or any member of your party: b) Such failure is attributable to a third party unconnected with the provision of the services to be provided to you and is unforeseeable or unavoidable; or c) Such failure is due to unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised, or to an event which we, even with all due care, could not foresee or forestall. Such circumstances or events include (without limitation) war or threat of war, riot, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions. Subject to the limitation of liability set out in the following paragraph, our liability to you for any loss and damage which you may suffer (other than personal injury resulting from the non-performance or improper performance of the services included in the holiday) is limited to twice the price of your holiday. Our liability to you for the non-performance or improper performance by air carriers, sea carriers, rail carriers or hotel keepers of any services to be provided by them as part of your holiday is limited to the amount you can validly recover against such carrier or hotel keeper: a) In accordance with any applicable domestic law or the laws of the United Kingdom. For claims other than personal injury arising out of travel and carriage within the United Kingdom or which is otherwise not International; and b) For all claims arising out of any other travel, carriage or accommodations, in accordance with the International Convention which governs such service, including those which have not been ratified by the United Kingdom. We do not accept liability for any claim (other than claims for personal injury arising from the non-performance or improper performance of any service) in contract, tort (including negligence) or otherwise for consequential, economic or indirect loss or damage. Nothing in these booking conditions affects your statutory rights. Please note that where the cause of your loss, damage or injuries is due to our agents, suppliers or sub-contractors, our acceptance of any liability is subject to you assigning to us your rights against them and to your co-operating with us in any legal action we may take against them. We accept responsibility for the proper performance of the obligations in the contract between you and the company even where these obligations are performed by one of our suppliers. However we do not accept responsibility for any damage/injury caused that are attributable to your own actions, acts of some other party unconnected with the contract services or where the damage/injury results from events/circumstances which are outside our control and could not be reasonably forestalled. For injury claims, our liability is in all circumstances limited to twice the total price of the tour. In agreeing to these terms you accept this limit on our liability because it helps keep the prices of the tours as low as possible.